The operating system for an elevator service company.
Price the job, dispatch the right mechanic, keep every Category test and AHJ deadline on schedule, and get paid — on one platform that already understands elevators, instead of five that don’t.
One platform, not five subscriptions.
Every module below is part of the same system and shares the same records — so a test result, a callback and an invoice all point at the same unit.
Not a generic field-service tool bent into shape.
Every screen already speaks Category testing, QEI, callbacks and modernization — because that is what it was built for.
Entrapments jump the queue automatically.
Addresses are geocoded when you save them, so the board ranks technicians by skill, availability, entrapment readiness and real distance from the job site — then optimises the day’s stop order.
- Life-safety calls prioritised over routine PM
- Technician and job locations plotted on the board
- Double-booking detection and crew utilisation at a glance
Every Category test and AHJ deadline, tracked without a spreadsheet.
Category 1 annual and Category 5 five-year testing, the periodic checks that sit alongside them, QEI certification renewals, violation correction deadlines and jurisdiction filing windows — in one portfolio view.
- Completing a test schedules the next at its own cadence
- Automatic overdue and due-soon alerts per unit
- Assignment blocked when an inspector’s credential has lapsed
- Filing-ready AHJ packets assembled for you to submit
Price it, send it, get paid — with margin visible the whole way.
Build a quote on real labour and material rates, take it through approval, convert it to a job, raise change orders for extra scope, then invoice and collect. Pricing is calculated server-side, so the number on screen is the number that bills.
- Stage-by-stage pipeline with real dollar totals
- Branded, e-signable PDF quotes and invoices
- Change orders approved by the customer and rolled into job value
Category 1 and Category 5 testing, built in from day one.
Every unit you register gets its testing schedule automatically. Test cadences, QEI witnessing, inspector credentials and AHJ filing windows are tracked for you — nothing to set up and no custom fields to invent.
- Category 1 annual periodic testing
- Category 5 five-year full-load testing (QEI-witnessed)
- Firefighters’ Emergency Operation — Phase I & II
- Emergency lighting & alarm checks
- Emergency / standby power operation
- Seismic operation, where required
- QEI inspector credential tracking (Inspector & Inspector Supervisor)
- ASME A17.1-2025/CSA B44:25 code requirement engine
- AHJ packet builder with filing windows
- Violation correction deadline tracking
- Manufacturer bulletins & recall tracking
- Safety incident log with OSHA-recordable flagging
Built to survive a procurement review.
Multi-tenant software holding payroll, customer contracts and safety records has to be careful by default. Here is exactly how it behaves.
We describe what the product does, not badges it has not earned. If your procurement process requires a specific attestation, ask us where we stand before you buy.
Straightforward plans, no elevator-industry markup.
Both plans include the full core platform — compliance, dispatch, quote-to-cash, inventory and approvals. Every tenant starts with a 14-day free trial, no card required — the trial includes everything in Pro, so you see exactly what each plan keeps.
- Compliance & Category testing
- Dispatch, routing & scheduling
- Quotes, change orders, invoices & payments
- Parts inventory & approvals
- Asset risk: bulletins, warranties & safety incidents
- Role-based dashboards & audit log
- Everything in Starter
- Predictive maintenance: priorities & planning
- Revenue intelligence & commissions
- Payroll, timesheets & overtime rules
See it with your own jobs in mind.
Tell us a little about your company and we’ll set up a walkthrough — usually within one business day.
Questions, answered honestly.
Is this really built for elevator companies specifically?
Yes. Category 1 and Category 5 testing, QEI credentials, ASME A17.1-2025/CSA B44:25 requirements, entrapment-priority dispatch and AHJ packets are first-class parts of the data model — not custom fields bolted onto a generic field-service tool.
Which inspections and tests are covered?
Category 1 (annual periodic) and Category 5 (five-year, full rated load, QEI-witnessed), plus Firefighters’ Emergency Operation Phase I & II, emergency lighting and alarm, emergency/standby power, seismic operation where required, and general periodic inspection. Each generates a digital checklist, and completing one schedules the next at its own cadence.
Can I run more than one branch?
Yes. Branches are set up under Settings → Company, each with its own code that flows into document numbering, with one marked primary. All branches live inside a single isolated tenant.
Do you file directly with the AHJ?
No — and we would rather say so plainly. We track each jurisdiction’s filing windows, tell you what is due and when, and assemble a filing-ready packet with the unit, building, test records and code requirements. You submit it through your AHJ’s own process.
Is there a customer-facing portal?
Yes. Building owners sign in at their own address with their own credentials — a separate application from the staff app, not a page inside it. They see their buildings, equipment, service history, inspection certificates, contracts, quotes and invoices for their account only, and can raise a service request. Cost, margin, technician records and every other internal figure are never sent to it. On the staff side, Customer Portal Management controls who has a login, what is shared, how it is branded, and lets an administrator preview the portal exactly as a customer sees it.
How does dispatch know which technician is closest?
Customer and equipment addresses are geocoded automatically when you save them, and technicians are ranked by skill match, availability, entrapment readiness and distance from the job site. Where no location has been recorded, the app ranks on skill and availability and tells you distance was not used.
How does billing work?
Every tenant starts with a 14-day free trial — no card required. Starter is $199/mo for the core platform. Pro is $299/mo and adds maintenance planning, revenue intelligence, and payroll & timesheets. The trial includes all of Pro.
Can technicians use it in the field?
Yes. The app is responsive down to phone size, with job capture, photos, customer signature, parts used and an on-my-way notification to the customer.
Ready to run your whole operation in one place?
From the first quote to the final AHJ packet — every crew, contract and code deadline on one system.